BCS Foundation Certificate in Business Analysis

Expleo Academy’s BCS Foundation Certificate in Business Analysis course provides a broad understanding of the concepts, approaches, and techniques applicable to business analysis. This course is delivered by BCS-accredited professional trainers with a depth of experience in business analysis roles. The training delivery approach includes collaborative accelerated learning activities and quiz-style practice questions that give you the opportunity to prepare for the exam.


You’ll gain a broad understanding of business analysis, including:

– The role and competencies of a business analyst
– How to identify and evaluate options for improving your business
– Investigative techniques, including interviews, workshops, prototyping, and scenarios
– How to categorize, analyze, and manage stakeholders
– Making a business case and assessing feasibility
– How to document, manage, and validate requirements


The certificate is relevant to anyone requiring a general understanding of business analysis. This includes:

– Business Analysts
– Product Owners
– Change Managers
– IT delivery project roles
– Business managers
– Operational staff

The course is also aimed at individuals who wish to become accredited in the internationally recognized BCS Foundation Certificate in Business Analysis, on their path to achieving the BCS International Diploma in Business Analysis.

• The business change lifecycle
• Principles of business analysis
• Variants of the business analyst role

• The T-shaped Professional
• Areas of business analysis competency

• External environment analysis using PESTLE
• Internal environment analysis using VMOST
• Performance Measurement – CSF’s, KPI’s
• SWOT analysis
• Strategy Execution and Business Model Canvas

• Interviews
• Workshops
• Observation
• Scenarios
• Prototyping
• User Role Analysis
• Quantitative approaches
• Techniques to record a business situation
• Stakeholder categories
• Stakeholder wheel
• Power/Interest grid
• Stakeholder management strategies
• Stakeholder responsibilities using RACI

• Business process hierarchy
• Enterprise level process modelling and SIPOC
• Value chain analysis and value propositions
• Business events and business process models
• UML activity models
• Actor-task level analysis
• Analysing handoffs
• Analysing tasks and procedures
• Improving business processes
• Customer journey maps

• Gap analysis process
• Developing options
• Design Thinking

• Business case development lifecycle
• Feasibility assessment
• Structure and contents of a business case
• Cost and benefits
• Impact assessment and Risk assessment
• Business case in an Agile context
• CARDI log
• Investment appraisal techniques

• The requirements engineering framework
• Actors in requirements engineering
• Types of requirement
• Hierarchy of requirements
• Tacit knowledge
• Requirements filters
• MoSCoW
• Business Rules

• Documentation styles
• The requirements catalogue
• User stories format
• Use case diagram
• Class model
• Product backlog
• BRD Structure

• Types of requirements validation
• Traceability and change control

• Types of delivery lifecycles
• BA role in the business change lifecycle
• SARAH model and business readiness
• Benefits plan in the realisation stage
Length of exam 60 minutes
Number of questions 40 questions
Question format Multiple choice
Passing grade 65% on scale of 100%  (26/40)
Languages English, German, Japanese, Portuguese
Testing center Online proctored / Paper-based