Agile Scrum Master

Course Code :EASM

Our Scrum Master training course provides insight into the working method, rules and roles of Scrum, and the mindset needed to work with Scrum successfully. You will be introduced to servant leadership to enhance your effectiveness as a Scrum Master. This leadership goes together with behavioral change, working with people and teams, coaching and facilitating techniques.


The training course is practical and focuses on the successful application of Scrum in the real world. Concepts dealt with include:

  • Scrum framework: understanding the rules and roles of Scrum according to the Scrum Guide.
  • Cross-functional, self-organizing teams: scrum teams differ from traditional development teams. The paradigm and character of cross-functional and self-organizing teams promote flexibility, creativity and productivity. Teams choose how they can best produce their work and have all the expertise required to be able to do that, without depending on others outside the team.
  • Coaching & facilitating: the mindset and behavior of Scrum Masters varies from those of project managers or team leaders in traditional environments. Scrum Masters are facilitators for the teams.

You have read the Scrum Guide and/or you have participated in the Agile Scrum Foundation training course.

The Agile Scrum Master would suit candidates working in the following professions or areas:

  • Project Management
  • Software development
  • IT Service Management
  • Business Management
• Agile Concepts
• Agility brings Predictability and Flexibility
• Reasons why transitioning to an Agile process
• Adopting Agile in the organization
• Frameworks that can help to scale Agile

• The Scrum Framework
• Continuous Improving the Process
• Iterative Planning
• The Scrum Master
• Tasks & Responsibilities
• Solving problems
• Facilitation
• Coaching the team and Mediating
• Coaching & Challenging the team
• Training
• Mediating through conflict Course Outline
• Coaching tool
• Role of Scrum Master in relation to:
o Product owner
o Organization

• Agile Estimating, Planning, Monitoring and Control
• Create Scrum Teams
• Create a Product Backlog
• Prioritize the Product Backlog
• Clarify, split and estimate the User Stories
• Plan the Sprint
• Execute the Sprint and do a Daily Scrum
• Do a Sprint review
• Do a Sprint Retrospective
• Repeat the process
• Present Deliverables
Length of exam 1 hour 30 minutes
Number of questions 40 questions
Question format Multiple choice
Passing grade 65% on scale of 100%
Languages: English, Portuguese, Chinese, Dutch, French, German, Spanish, Japanese
Testing center Online proctored or Remote Proctoring